Services

Planning Your Visit.


Accessibility

ILLUMINASIA is staged on multiple floors of the Olympia Exhibition Hall, Winter Gardens - a Grade II listed building. As such we have made appropriate and reasonable adaptations to aid access for all our visitors. These include lifts accessible from outside the building and within to all floors and a ramp at the entrance of the attraction. The route taken around the attraction may vary. Our staff who are pro-active in assisting all visitors, will respond appropriately to requests for further aid and we encourage and support staff to extend their knowledge through training of specific skills that may be available. As a new attraction we welcome the opportunity to improve the service we offer and continually review our policies.

ILLUMINASIA is offering their first audio described/touch tour on Thursday 4 December 2014 from 10am. Admission is £8.95 (Plus free companion). To book tickets please contact Box Office on 01253 629801.

Prams and Buggies

Where possible we recommend that all children walk or are carried. Buggies can be left at the entrance at the owner's risk.

Lighting Effects

Please note: ILLUMINASIA presents a laser show at the end of your tour within the Wonders of the World zone. This is announced before commencing and you do not have to stay for the show if you wish. The lighting throughout the rest of ILLUMINASIA is suitable for all visitors.

Any enquiries prior to and feedback after your visit to enhance the experience for all our visitors can be made via our contact us page.

TOILETS

Facilities for all visitors including accessible toilets are available within ILLUMINASIA and also in The Winter Gardens itself.

Opening Hours

Illuminasia is currently closed for maintaince, call 01253 629801 for more details.

Location

We are situated within the WINTER GARDENS complex in Blackpool Town Centre, also home to the World famous Opera House and Empress Ballroom. For further information about facilities available within the complex and forthcoming shows & events please visit www.wintergardensblackpool.co.uk

Refreshments

The Mazzei Light Bite within ILLUMINASIA serves beverages, snacks and light meals. The Winter Gardens also offers the Mazzei Café (daily) and The Empress Grill Room (selected opening hours).


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